Cookies Policy | U2win Casino

1. What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember selected information and support features during a browsing session or during later visits. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may sometimes be combined with other information held about you.

U2win Casino may also use technologies that perform functions similar to cookies. These may include pixels, tags, software development kits, local storage, scripts and device or browser identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies.

Some cookies may be set directly by U2win Casino. Other cookies may be set by service providers that help us operate, secure, analyse or improve the website. Third-party providers may process information under their own privacy policies and according to the arrangements that apply to their services.

Cookies can help a website function properly, remember your choices, understand how visitors use its pages and support security measures. The cookies used may vary according to the pages you visit, the features you use, your device and your browser settings.

2. Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support core website functions and may be required for the website to operate. They can help with page navigation, account access, session management, security controls, fraud prevention, load balancing and the delivery of services you request. Without these cookies, some parts of the website may not work correctly. Because these cookies are needed for operation or security, they may not always be available for disabling through a cookie preference tool.

Preference and functionality cookies

Preference cookies remember choices you make while using the website. These choices may include language, region, display settings or other preferences. They can provide a more consistent experience and reduce the need to repeat selections. If you disable these cookies, some settings may not be remembered and certain features may work differently.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may record information such as the pages viewed, the links selected, the time spent on a page and the way visitors move between pages. This information can help us measure performance, identify technical problems and improve content, navigation and functionality. Where appropriate, analytics information may be combined or presented in a form that does not directly identify individual visitors.

Security and risk management cookies

Cookies and related technologies may help detect unusual activity, protect accounts, reduce automated abuse and support controls designed to prevent fraud, money laundering, unauthorised access and other harmful activity. These technologies may record information about a device, browser, session or interaction with the website. Some security cookies may be necessary even where optional cookies have been declined.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure the effectiveness of campaigns, limit repeated advertising or show content that may be more relevant to your interests. These cookies may be placed by U2win Casino or by advertising and marketing service providers. They may track activity across websites or services, subject to your choices, applicable permissions and relevant laws.

3. Session and persistent cookies

Session cookies are temporary. They remain on your device while your browser is open or while you use a particular website session. They are generally removed when the session ends or the browser is closed. Session cookies may support functions such as moving between pages, maintaining a secure session and processing an action you have requested.

Persistent cookies remain on your device for a period of time or until they are deleted. They may remember preferences, recognise a returning device, support account security or help measure website usage. The period for which a persistent cookie remains can vary according to its purpose, the settings applied and the provider responsible for it.

A cookie does not give U2win Casino access to your device or to information unrelated to the website. However, information collected through cookies may be used with other information where necessary for website operation, security, compliance, customer support, personalisation or other lawful purposes described in our Privacy Policy.

4. Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the cookies available, you may be able to accept optional cookies, reject them or select individual categories. Your choices may be saved for future visits. You may need to make your selection again if you use a different device or browser, delete your browsing data or change your browser settings.

You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. The process differs between browsers, so you should review the help, privacy or security settings provided by your browser. You may also be able to control certain advertising or analytics technologies through tools provided by the relevant service provider.

Blocking all cookies may prevent you from signing in, maintaining a secure session or using account and gaming features.
Deleting cookies may remove saved preferences and require you to enter information or make selections again.
Rejecting optional cookies may reduce personalisation and may affect the operation or accuracy of some website features.
Browser-based choices may apply only to the browser and device on which they are made.
If you reject marketing cookies, you may still see general advertising or non-personalised content.
Some necessary information may still be processed to provide requested services, protect your account and meet legal obligations.

Cookie preferences do not necessarily override other processing that is permitted or required under applicable law. For example, information may still be processed where it is needed for security, responsible operation, compliance, dispute management or the provision of a service you request.

5. Third-party services, privacy and policy updates

Some website functions may rely on third-party platforms or service providers. These providers may use cookies or similar technologies to deliver hosting, security, analytics, customer support, communications, payment-related support, fraud prevention or other technical services. U2win Casino does not control every cookie set by a third party. You should review the relevant third party’s privacy information if you need more detail about its practices.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, pages viewed, links selected, dates and times of visits, referring websites and information about interactions with the website. The information collected will depend on the cookie, the purpose for which it is used and the settings applied.

We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements. We take reasonable steps to ensure that information collected through cookies is used for appropriate purposes and is protected against unauthorised access, misuse or disclosure. You should avoid including sensitive account, identity or payment information in unsecured communications.

We may change this Cookies Policy from time to time to reflect changes to the website, the cookies we use, technology, business practices or legal requirements. The updated version will be made available on the website and will apply from the date it is posted, unless a different effective date is stated. You should review this page periodically so that you remain aware of how cookies are used.

If you have questions about this Cookies Policy or wish to raise a privacy concern, please use the support or contact options made available on the U2win Casino website. Do not provide sensitive information unless it is specifically requested through an appropriate secure channel.